Product Owner

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

The Product Owner (PO) is an individual who has 5+ years of relevant experience working in the capacity of a Business Analyst, Scrum team member, or other IT related role. This individual should have spent 2 of those 5 years working directly as a Business Analyst or Product Owner. It is expected that an PO has a solid understanding of the Software Development Life Cycle (SDLC), and understands how to translate business wants and needs into technical specifications for development team members to understand (i.e. User Stories, Features, Acceptance Criteria, Etc.). In addition, the PO should have excellent communication and collaboration skills to effectively manage teams and stakeholders. In their personal growth, the PO should have their Product Owner certification (i.e. CSPO, PSPO).

• Working with stakeholders to align the product vision and roadmap with the business's strategic goals.
• Working closely with stakeholders to identify features and/or enhancements that would add the highest value to your product.
• Managing the product backlog, ensuring items are relevant, prioritized, and ordered.
• Managing releases to Production and communicating upcoming changes to stakeholders and users to coordinate change management activities, training, etc.
• Collaborating with Cloud Delivery, Compliance, Support, and other related development teams to create a delivery plan and roadmap based on dependencies, etc.
• Ensuring your team's backlog health meets the standards the team has agreed upon.
• Collaborating between stakeholders and the development team to create well thought out Product Goals.
• Collaborating with your development team by articulating the business's wants and needs, so that they, in turn, can create well thought out backlog items that will help them achieve those goals in an iterative solution.
• Managing Stakeholder expectations and proactively communicating changes, tradeoffs, and updates to the roadmap.
• Gathering feedback on completed items and using that feedback to update and maintain the product backlog and determine when items are ready to be released.
• Determining and Analyzing metrics to measurestakeholder satisfaction and value deliveredafter a feature is released.
• Cultivating an inclusive work environment, allowing everyone to freely speak their mind and collaborate on the work to be done.
• Acting as the voice of your customers/users.
• Leading your development team in a professional manner, being their advocate, protecting their time, and giving them opportunities to shine.
• Encouraging innovation amongst your team.

• Communication - Communicates with the wider business, including changes affecting the work of others. Helps teams around you communicate better.
• Objectivity & Adaptability - Leads others in looking for ways to better serve business or customer needs, even outside your own discipline. Willing to lead mundane but important tasks and help whole teams to move on their goals through simplifying and breaking down problems.
• Empathy & Humility - Trusted by peers and your team. Can take any problem team and help them drive in the same direction.
• Growth Mindset - Not happy unless outside comfort zone. Comfortable with unknowns, with a relentlessly positive outlook on change and risk. Quick to admit when you do not know.
• Voice of the Customer/User- Growing in ability to use different tools and techniques to gather and analyze customer data and feedback to provide customer/user value.
• Collaboration - Acts as a role model for collaborative and inclusive behavior. Proactively finds the barriers that slow people down and systematically removes those barriers. Shows the path for others to collaborate well and invests in others to help them collaborate effectively. Helps leadership collaborate more effectively.
• Backlog Management - Understands the value of the planning process and utilizes different tools and techniques in place to assist in developing a product backlog that maximizes value.
• Decision Making - Knows how to apply different tools and techniques to help make effective decisions in a timely manner to keep time to market short.
• Visionary - Has the ability to create a Product Vision, translating the work into a product roadmap that aligns with the strategic goals of the company.
• Experimenter - Promotes innovation amongst their team, and leaves time to experiment with new ideas, methodologies, and technologies.
• Team Leadership- Effectively manages a larger team. Protects the team, ensuring they're always clear on the goal, but also works to create space for them to make decisions and grow. Zero ego: open and honest with intentions, goals, failings, and expectations. Dependable to a fault, leading to deep trust among direct reports.
• Developing Others - Recognizes strengths of peers and looks for ways to support those strengths through project work. Invest time in materials or processes to support team growth. Peers see you as an informal coach.
• Culture and Togetherness - Works to build and document behaviors you expect to see. Has trusted relationships with both junior colleagues and peers and can describe where the organization is strong or needs development.
• Hiring and Org Design - A competent interviewer. Follows a structured hiring process and contributes to decisions.
• Stakeholder Management - Proactively informs stakeholders both within and outside the organization with pertinent and timely information, including bad news. Reads and adapts to personalities across the organization. Has good relationships with all key stakeholders.

• Bachelor's degree in computer science, MIS, Information Systems or engineering fields, or equivalent experience.
• 5+ years of relevant experience working as a Business Analyst, Scrum Team Member, or other IT related role. At least 2 of the 5 years working in the role of a Business Analyst or Product Owner or equivalent role.
• In-depth understanding of Product Development and Software Development Life Cycles.
• Understanding how to translate business wants and needs into technical specifications (i.e. User Stories, Features, Acceptance Criteria, Etc.).
• Experience working with backlog management, collaboration, and visualization tools (ADO, Mural, MS Teams, etc.).
• Working knowledge of story mapping, release planning, and road mapping.
• Experience working on a project with multiple stakeholders and competing priorities or initiatives.
• Excellent organizational skills with a self-starter mentality and resourcefulness in solving problems to ensure teams have what they need to deliver.
• Experience using SQL for analysis of Data Driven Software
• Experience working with Data Scientist/Machine Learning Engineers on AI technologies a plus
• Minimum of 1st level Product Owner certification required (i.e. CSPO, PSPO). (obtained, doesn't have to be active)
• Product Management or Scaled Agile (SAFe) training or certification a plus.

#LI-Hybrid

Our Benefits:

At Crowe, we know that great peopleare what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.