Back to results: software engineer / idaho, US
Posted on: 26 Mar 2024
Job Location: Heyburn, US
Job Description:
Remote Office Remote Office Nebraska 99999
Why Valmont
We re Here to Move the World Forward.
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.
Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now.
Brief Summary:
Join our team at Prospera, a leading provider of cutting-edge agriculture technology, as a Field and Operation Service Technician. In this role, you'll be responsible for installing systems, supporting dealers and customers, and providing technical assistance for Prospera's technology portfolio. With a focus on customer support and interaction, you'll travel to customer sites to diagnose issues, provide training, and ensure ongoing maintenance. We're seeking a motivated individual with a strong technical background and a passion for agriculture technology.
Essential Functions:
Installations, Support, and Dealer Training:
75% travel during peak season (February-August), including approximately 50% within the region and 25% outside the region
Independently install, service, and train dealers and growers on installations, service, and product knowledge
Provide in-field and classroom training to dealer service technicians
Support new product rollout plans with required user training
Schedule and coordinate field visits with dealers and growers
Hardware and Software Tech Support:
Provide technical support to dealers and end-user customers both remotely and in the field
Answer questions regarding equipment installation, service, troubleshooting, website, and app navigation
Assist with incoming tech calls via phone and email, resolving problems or escalating as needed
Open tickets for relevant stakeholders in Salesforce
Other Important Details:
Assist sales staff and Valley marketing as needed
Develop technical documents including install manuals, troubleshooting guides, and 'quick tip' videos
Company vehicle, credit card, tools, and phone provided
Assist with ordering and tracking of parts for dealers
Required Qualifications:
Over 2 years of technical experience in the agricultural industry, preferably in Irrigation and/or Precision Ag
Willingness to travel as required
Strong technical understanding of electronics
Salesforce knowledge preferred
Strong teamwork and independent work skills
LI-Remote
Benefits
Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family s overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:
Healthcare (medical, prescription drugs, dental and vision)
401k retirement plan with company match
Paid time off
Employer paid life insurance
Employer paid short-term and long-term disability including maternity leave
Work Life Support
Tuition Reimbursement up to $5,250 per year
Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email [email protected].
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets agriculture and infrastructure and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That s what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
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