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Appointment/Registration Clerk

Kaiser Permanente

Posted on: 19 Mar 2024

Job Location: Honolulu, US

Job Description:

Under direct supervision, performs variety of clerical and patient attending duties; ensures optimum service and attention to patient/customers. Essential Responsibilities:Service patients, members, and visitors; acknowledges them in a prompt, courteous and professional manner. Operates current office equipment & other cash related equipment; assures all equipment in cashiering area are operating in an acceptable manner; assesses status of equipment malfunctions; resolves when appropriate; reports any unresolved problems appropriately and notifies lead or supervisor. Serves as clerical resource and contact person to staff as appropriate; collaborates with team to ascertain and coordinate team and individual concerns and issues; collaborates and assists with team, leadership and other committees as appropriate to design, plan, coordinate, and implement process improvements; identifies and resolves issues around improvement as appropriate; recommends ideas and suggestions to improve oper...Registration Clerk, Registration, Clerk, Customer Service, High School, Healthcare, Patient

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