Office Manager

The Opportunity:

As a member of the plant leadership team, the Office Manager works directly for the General Manager, with a functional relationship with the Senior Accountant. Works independently and executes independent judgment to provide the right outcome for the facility. The Office Manager onboards hourly and salaried employees, oversees accounting, controlling, and office administration measures, and implements human resources policies and procedures.

Essential Duties/Responsibilities/Function:

Accounting & Record Keeping:

Work closely with Senior Accountant to ensure financial data is accurate and timely, including activities such as journal entries, budget preparation, and financial reporting.

Maintain all employee and financial files, according to WestRock regulations. Maintain standards of documentation, record-keeping, and reporting as prescribed by corporate and division policies.

Reconcile accounts payable and accounts receivable to ensure correct amounts have been received and remitted for all material.

Responsible for the preparation and distribution of routine and standardized reports and correspondence.

Assist in month-end closing, which includes journal entries, P&L review, and balance sheet reconciliation.

Ensure appropriate sign-off and review procedures to be SOX compliant.

Administrative Leadership & Support:

Supervise and mentor direct reports by providing ongoing coaching and feedback to enhance independent critical thinking, and execution of scheduling, reporting, and customer service duties.

Assist with customer service, mail processing and distribution, scale, payroll data entry, filing, and record-keeping.

Perform annual performance reviews for direct reports leveraging historical performance data and documentation to support feedback.

Responsible for the preparation and distribution of routine and standardized reports and correspondence.

Workforce planning & support:

Oversee Human Resources matters for all employees within the facility and provide necessary information to support and resolve issues.

Lead the onboarding process for hourly and salaried employees, including processing background checks, verifying IDs and work eligibility, performing system and payroll setup, and organizing orientation.

Supports hourly recordkeeping systems such as PeopleSoft and Kronos.

Supports Corporate initiatives and the GM to ensure strong communication and site involvement. Includes such things as employee surveys, recognition activities, open enrollment presentations, safety training, and event planning. Maintains communication tools (bulletin boards, Marlin, etc.)

Work closely with corporate or local vendors for placement plant hourly employees or contingent workforce needs.

Safety:

As a member of the Plant leadership team, work to ensure a culture of safety and respect.

Engage cross-functionally to ensure compliance - may be part of training, record-keeping, audits, and communications of safety.

What You Need for this Role:

Ability to coordinate, oversee and monitor the work of clerical and administrative employees; good oral communication and customer service skills; ability to communicate effectively and demonstrate courtesy and tact when interacting with other employees and customers; good organization skills; attention to detail and accuracy; ability to work on multiple administrative tasks; ability to effectively communicate department policies and procedures.

Education and/or Experience:

High school graduation or equivalent with a minimum of 3 years prior office and accounting/booking experience

3+ years of supervisory experience managing others

Preferred: AA or BS in Business Administration, Finance, or Accounting

Preferred: 1+ years of manufacturing and production experience

Technical Skills:

Intermediate/Advanced computer skills (e.g. Microsoft Office - Excel, Word, Outlook)

Accounting software experience

Preferred: Experience with inventory/data entry system (e.g AS400)