Back to results: communication / mississippi, US

Customer Service Representative

Rang Technologies

Posted on: 18 Mar 2024

Job Location: Brooklyn, US

Job Description:

*JOB TITLE: CSR*

*DURATION: 8 WEEKS CONTRACT*

*LOACTION: Brooklyn Heights, OH 44131*

*Payrate: $24/hr on W2*

*Minimum 1 year experience 10 OPENINGS*

*JOB DETAILS:*

Summary of Responsibilities: Telephonically enrolls, registers, and schedules appointments for primary care patients into client. Processes prescription refill requests. Provides general telephone-based support to MyChart users. Obtains feedback for providers and sends patient requests to clinics throughout MHS. Upholds the mission, vision, values, and customer service standards of client.

Mandatory Qualifications:

High School Diploma or passage of a high school equivalency exam. Meets one of the following:

One year of experience with any of the following: call centre support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment.

In lieu of experience, an Associates degree in a healthcare or business-related field will be considered.

Customer-centric mentality with strong customer service experience.

Effective written, verbal, and interpersonal communication skills.

Ability to communicate with a variety of individuals and disciplines. Solid organizational skills.

Ability to work independently and within a structured environment with a high degree of flexibility.

Demonstrated PC proficiency, including the ability to enter data into a PC while talking on the phone.

PHYSICAL REQUIREMENTS:

May sit, stand, stoop, bend, and ambulate intermittently during the day.

May need to sit or stand for extended periods. See in the normal visual range with or without correction.

Hear in the normal audio range with or without correction, including hearing clearly via a phone headset.

Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion.

Ability to communicate in face-to-face, phone, email, and other communications.

Ability to see computer monitor and departmental documents.

*We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state or local law.*

Job Type: Contract

Salary: $23.00 - $24.00 per hour

Experience level:
* 1 year
* 2 years
Shift:
* Morning shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person

Ability to Commute:
* Brooklyn, OH (Preferred)

Ability to Relocate:
* Brooklyn, OH: Relocate before starting work (Preferred)

Work Location: In person

Apply

Similar jobs

Customer Service Representative

Brooklyn, US

18 Mar 2024

Customer Service Representative

Brooklyn, US

18 Mar 2024

Customer Service Representative

Brooklyn, US

18 Mar 2024

Customer Service Representative

Brooklyn, US

18 Mar 2024